15-Minute IT Process Bottleneck Assessment
Score one repeatable process for bottleneck severity and automation readiness, then get a practical next action in about 15 minutes.
- 10-question Bottleneck Severity score (0-40)
- 5-question Automation Readiness score (0-20)
- Automatic recommendation: Monitor, Quick Win, Stabilize First, or Prioritize
- Excel dashboard, editable Word, print-ready PDF, Notion, Google-compatible files, completed example, and PowerPoint results brief
How to get the free files
- Review and accept the License Agreement and Terms of Service. Scroll to the bottom of each document to unlock its checkbox.
- Complete the free Lemon Squeezy checkout.
- Download the ZIP from your receipt or delivery email.

See the worksheet and a worked example.
These are previews of the included files. The worksheet starts blank; completed examples use fictional data.
Assess one process before automating it
Choose a repeatable workflow with a clear trigger, normal path, output, and owner. A request intake, scheduled import, or recurring approval is easier to assess than an entire department. The worksheet keeps operational pain separate from readiness to automate.
Score the bottleneck
Ten questions produce a Bottleneck Severity score from 0 to 40. They cover manual touches, volume, waiting, errors, reconciliation, movement between systems, dependence on one person, visibility, deadline risk, and staff time. This score helps show whether the process is worth attention.
Check automation readiness
Five questions produce a separate Automation Readiness score from 0 to 20. They ask whether the process is stable, its rules are clear, its data is usable, an owner can make decisions, and most cases follow a normal path. A painful process with unclear rules may need documentation and stabilization before software changes.
Choose one next action
Low-severity work may only need monitoring. A moderate bottleneck with good readiness may be a quick win; a more severe one may justify prioritized improvement. When readiness is low, document or stabilize the process first. Record the largest bottleneck, a measurable result, the first fact to verify, and the person responsible for the next step.
If the next step calls for a custom integration or internal workflow, see KP Technology Concepts' business workflow automation services. The assessment structures a decision; it is not a security, compliance, or architecture review.
For editable templates to document the work you identify, browse the OpsReady product library.